SUCCESS STORIES

Introduction

Together with our clients, LoBue has enjoyed many successes over the years and we are pleased to share these experiences with you in the form of our success stories. Success stories offer you a glimpse into LoBue capabilities and show the results of projects across many services and sectors, including examples from all over the globe.

Below are some sample success stories for you to browse. To view success stories according to your area of interest, use our Success Story generator tool and take some samples to review later or pass along to your colleagues.

International Private Bank

SITUATION

The Private Bank was saddled with very high direct and allocated expenses for it's Asia Pacific Private Bank due to poor coordination between country operations and layered decisioning processes.

LOBUE RECOMMENDATIONS

LoBue realigned sales support and operations to focus on client needs. Redefined investment products around client needs, streamlined all processes and institutionalized sales, product, and operations MIS.

REAL RESULTS

Sales targets implemented, capacity freed up to bolster direct sales force, organization structures rationalized. After expansion of sales force a 30% reduction in FTE was achieved.


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Global Infrastructure Improvement

SITUATION

Client needed to improve the international network to support the elimination of Regulatory exceptions and the objectives of a five year profit plan.

LOBUE RECOMMENDATIONS

LoBue group instituted clear process and accountability along with revised procedures across the 42 country network. Controls and audit follow up procedures were established. The system for remote and headquarter access to all assets was implemented.

REAL RESULTS

Manual and system operations were all successfully implemented, corporate accounting functions reduced FTE by 50% while all regulatory issues were resolved.


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Consumer Financial Services Division

SITUATION

The client desired to consolidate and standardize all Consumer Lending activities across a multi-state network developed through a series of acquisitions

LOBUE RECOMMENDATIONS

LoBue provided customer segmentation and product line rationalization. All back-office functions were consolidated and re-engineered. All indirect lending origination and collection functions were consolidated and re-engineered.

REAL RESULTS

The program produced a 15% direct staff reduction, improved quality and cycle time reductions and provided for absorption of 100% volume increase in two years. Direct expenses were reduced by $200 million in two years and $400 million in 4 years.


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